Help & quick answers
Straightforward notes on credits, privacy, imports, and how Tintfolio fits into your workflow.
Basics
What is Tintfolio?
Tintfolio is a drafting studio that reshapes machine-assisted text into clearer, warmer prose. Presets nudge tone—from conversational to scholarly—while protecting your facts.
How does a run work?
Paste or upload a document, pick a preset, and launch a refinement run. Our engine smooths rhythm, tightens wording, and flags robotic repetition while keeping your structure.
Is there a free tier?
Yes. Every new workspace ships with starter credits so you can validate quality. After that you can top up or subscribe for predictable monthly capacity.
Credits & plans
How are credits counted?
One credit equals one word on export. Your dashboard shows remaining balance in real time after each successful run.
Can I get my money back?
We offer a seven-day review window for most first purchases. Read the billing page for timelines and what information to include in your email.
Quality
Why trust the output?
Models are tuned on professionally edited corpora with guardrails that prioritize clarity and voice over gimmicks.
Will my meaning stay intact?
Yes—the goal is to restate, not rewrite history. Facts you supplied should survive unless you explicitly ask for summarization.
What if a run misses the mark?
Try another preset, shorten the selection, or contact us with a sample—we can suggest the best configuration for your genre.
Technical
Which files are accepted?
Plain text paste plus .txt, .docx, and .pdf imports. Larger papers may need to be chunked according to plan limits.
Do plans cap length?
Yes. Basic runs top out around 1,000 words, Pro around 2,000, and Ultra near 3,000 per request depending on active safeguards.
How do I reach a human?
Email hello@tintfolio.com or use the contact form—we usually reply within a business day.